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An AI assistant that answers only from what you approved.

It introduces itself as your assistant, answers the routine questions from your approved facts, asks the missing one once — and hands the rest to a person.

List your property — freeTry Team free for 30 days
What Omar at Harbour Key sees (design preview, sample data)

How it works

  1. Bills, cheques, parking, pets: the AI assistant uses only the answers you approved, with the listing's own facts.

    What Omar at Harbour Key sees (design preview, sample data)

  2. Every answer shows the facts it used. Prices come from the exact-cost card, never from the assistant's own words.

    What Karim sees (design preview, sample data)

  3. Negotiation, a viewing exception or anything it doesn't know goes to the right person, with the conversation so far.

    What Omar at Harbour Key sees (design preview, sample data)

  4. "9 matching requests need confirmation that bills are included." Add one fact and the next answer is instant.

    Insight

    9

    renters looking for homes like Bay Edge need to know whether bills are included.

    • Shown only when 5 or more different renters asked
    • No names, no contact details
    Add the fact

    Counted from matching briefs this month.

    What Nadia at Harbour Key sees (design preview, sample data)

The details

  • Take over in one click

    The moment a person takes over, the assistant stops.

  • Switched on by you

    It needs approved knowledge, a test conversation and a named fallback person before it answers anyone.

  • What an AI conversation is

    One person's enquiry for 24 hours, up to 20 replies. Your team's replies never count.

  • In your customers' language

    English, Arabic and Urdu, with the facts you approved.

What it does not do

Knowing the limits is part of trusting a tool.

  • Sign leases, take payments or promise discounts
  • Say a home is reserved
  • Give anyone a bank account

In the help centre

Related

Team inboxWhatsApp, chat and e-mail in one place, assignedViewingsPick a time, get a confirmed viewingAI listing importSnap your photos, get a listing draft in minutes

Questions

Which plans include the AI assistant?

Pro (100 AI conversations a month), Team (500) and Business (1,500). The Team trial includes 300.

What happens at the limit?

The AI assistant stops starting new conversations and hands new enquiries to your team. Nothing is lost, and you can add a pack.

Does it pretend to be a person?

No. It introduces itself as your AI assistant, and "Talk to a person" is always there.

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