Every channel, one conversation per renter and search. The listing and the exact-cost card sit next to it.
What Omar at Harbour Key sees (design preview, sample data) By hand, in turn, or by routing rules on Team. Response deadlines and business hours keep nobody waiting.
What Nadia at Harbour Key sees (design preview, sample data) Offer slots, confirm the viewing and send the access note from the same thread.
What Omar at Harbour Key sees (design preview, sample data)
For advertisers
Early accessEvery enquiry in one place, with an owner.
WhatsApp on your own number, web chat on your pages, e-mail and in-app chat — one inbox, assigned, with notes only your team sees.

How it works
The details
Internal notes
Talk to your team inside the conversation. The renter never sees notes.
Saved replies
The answers you type every day, one tap away.
WhatsApp on your number
On Pro and above. Meta bills your WhatsApp Business account directly; we charge nothing per message.
What it does not do
Knowing the limits is part of trusting a tool.
- Show a renter's phone before they share it
- Send bulk messages
- Mix one agency's conversations with another's
Questions
Is the inbox on Free?
Yes: web chat, in-app chat and e-mail. WhatsApp on your number and the AI assistant start on Pro.
Who owns the conversations?
Your organisation. They stay when an agent leaves, and you can export them.
Do human replies count towards AI conversations?
No. Only the AI assistant's conversations count.
List your homes free. Grow when you're ready.
3 homes free, always. Or try every Team tool free for 30 days — no card, nothing charged automatically.
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